Last week, I touched on account security and phishing. The need to protect our information is critical to keep those with malicious intent from accessing our data. We need to play a vital role in protecting our information; however, we do entrust other critical data to others in the form of payment information. Data we once felt was safe is alarmingly becoming more and more susceptible.
How many of you shop with a credit or debit card? I am guilty of it. I seldom carry cash because, if I do, it gets spent. I am less likely to spend if I have to use my debit card. Additionally, when I go to the grocery store, out to dine, or shop at local retailers, I use plastic. It is fast, safe, and convenient, right? In light of the recent revelation that Home Depot has had their payment information hacked and the same type of criminal activity affecting Target last year, it makes you wonder.
The Target ordeal involved around 40 million customers who had shopped at the retailer from November 27, 2013 to December 15, 2013. The hackers, more or less thieves at this point, were able to obtain the names, card numbers, expiration dates, and card verification value (CVV) from transactions that occurred during that period. This is alarming because, if you think about it, that really is a majority of the information you need to make a transaction online. The only piece of information missing is your billing address. If you are thinking, "Well, good! They don't have everything!", it would only take a quick stop at
whitepages.com to remedy that.
The Target breach was huge, with members of our government calling for intensive investigations and placing blame on the retailer for not having proper security measures in place; but, they did! Target had installed malware prevention on its systems to prevent such an incident. The hackers had made preparations to route data throughout the U.S. to hide their trail and, when the Target team was alerted of suspicious activity, they failed to react. A review of the security logs even showed notifications in November and early December of malicious activity. So, there certainly is blame on the retailer for not protecting our data we had entrusted them with. As Target has begun to cool down a bit in the news, another retailer, Home Depot, is at ground zero.
The Home Depot attack, which came to light in the last couple of weeks, actually occurred back in April. From the reports I have seen, it is a different style of attack than the one which hit Target. Rather than the thieves routing data as a "middle man," the Home Depot attack used software at the took the transactions right at the register. The malware was designed to disguise itself as anti-virus software, thus being overlooked as a threat. The fact I find intriguing is that Home Depot's IT team could have potentially discarded the software, which identifies itself as McAfee, even if the did not use McAfee products. So, while the software may have looked legitimate, where were the warning flags that software was installed that they did not use? It leaves one to wonder why it was not dealt with immediately. Those consumers who dealt with the Target ordeal may take heed to the Home Depot attack, as it is a bit more in-depth.
While the thieves in the Target attack were only able to gather names, card numbers, expiration dates, and CVV data from those transactions, the Home Depot thieves were able to garner more information. In fact, they were able to obtain the card holders full name, city, state, and zip code for the store where the card was used. Why is that important? They now have nearly enough information to reset your personal identification number (PIN) on your debit card. All that is needed, with the way most banks work now, is your social security number (SSN); and, they only really need the last four. Why, you might ask? Banks allow users to reset their PIN numbers through automated systems which typically require only the last four of your SSN to verify your identity. As you can see, this is a very serious threat to those who shopped at Home Depot, including myself!
As of right now, there is no information regarding the number of those affected by the Home Depot attack. I can honestly say that I have not panicked yet; but, I am on the verge of requesting new debit cards from my bank as a precautionary measure. It will be interesting to follow this story over the next few months to see how many people were affected and how Home Depot deals with the breach. One thing I do know, my data is not as secure as I once thought it was. It also brings to light the questions, how safe is my data? Can I really trust the retailers I shop at? As our reliance on information and data continues to grow, securing that data is going to continue being at the forefront, both professionally and personally.
References
D'Innocenzio, A. (2014, September 11). 4 Reasons Shoppers Will Shrug off Home Depot Hack. Retrieved September 13, 2014, from http://abcnews.go.com/Business/wireStory/reasons-home-depots-breach-matter-25432058
Krebs, B. (2014, September 8). In Wake of Confirmed Breach at Home Depot, Banks See Spike in PIN Debit Card Fraud. Retrieved September 14, 2014, from http://krebsonsecurity.com/2014/09/in-wake-of-confirmed-breach-at-home-depot-banks-see-spike-in-pin-debit-card-fraud/
Lawrence, D., & Riley, M. (2014, September 11). Home Depot Malware Hints at Different Hackers Than Target's. Retrieved September 13, 2014, from http://www.businessweek.com/articles/2014-09-11/home-depot-hack-malware-points-to-different-hackers-than-targets
Pagliery, J. (2014, September 8). Home Depot confirms hack, maybe since April. Retrieved September 13, 2014, from http://money.cnn.com/2014/09/08/technology/security/home-depot-breach/
Ravenscraft, E. (2014, September 8). Home Depot Hacked By Same Group That Hacked Target [Updated]. Retrieved September 14, 2014, from http://lifehacker.com/home-depot-reportedly-hacked-by-same-group-that-hacked-1631973172
Riley, M., Elgin, B., Lawrence, D., & Matlack, C. (2014, March 13). Missed Alarms and 40 Million Stolen Credit Card Numbers: How Target Blew It. Retrieved September 14, 2014, from http://www.businessweek.com/articles/2014-03-13/target-missed-alarms-in-epic-hack-of-credit-card-data
Wallace, G., Pepitone, J., O'Toole, J., Isadore, C., Pagliery, J., & Johns, J. (2013, December 19). Target: 40 million credit cards compromised. Retrieved September 13, 2014, from http://money.cnn.com/2013/12/18/news/companies/target-credit-card/
Wallace, G. (2013, December 23). Target credit card hack: What you need to know. Retrieved September 14, 2014, from http://money.cnn.com/2013/12/22/news/companies/target-credit-card-hack/